about us

We at Carehub Pvt. Ltd are looking for young energetic personalities with a " CAN DO " attitude & excellent communication skills to join our Inbound and Outbound Call Centre Team.

IT Assistant
Jobs Function: IT & Telecommunication Jobs Availability: Full Time
Jobs Level: Entry Level Offered Salary: Negotiable
Jobs Location: Lalitpur Min. Experience Year: 1 Years
Education Degree: No. of Openings: 1
Deadline: Sunday, Oct 09, 2022 (Expired) Preferred Gender: Male
job description
  • System Administration (Linux) for Company's Call Center Solution
    Software and Ticket Server.
    Maintain 95% uptime of all Linux Servers with minimum downtime.
    Plan and Monitor Various Major/Patches/Maintenance Updates to the
    Linux Based Servers as per necessary (RHEL, Centos, Ubuntu).
    Update and Maintain Internal Apache Server (Web Content) as per
    necessary.
    Coordinating with the Company's Call Center Solution and
    Ticketing Software Solution vendors for upgrades, bug fixes, patches and
    so on.
    Check Logs of All Servers for Timely resolution of any related
    issues (System and Network).
    Regulate Network Policies and Firewall Rules and solve Network
    Issues.
    Coordinate with Operation and QA department (Internal
    departments) as per necessary.
    Communicate with Existing/New Clients upon their Technical
    Requirements and coordinating with their Technical Team for the
    configuration of Resources such as Call Center, Ticketing, CRM Solution
    and so on.
    Resolution of any kind of Technical Issue in the Call Center Floor
    and System Floor when and where necessary.
    Email Correspondence to Internal and External stakeholders (Clients
    and Internal Team) when and where necessary including Incident report.
    24 X 7 Availability
Job Specification

Qualification Required : 10+2

Key Skills : MaintenanceNetworkingOperating system

Prefered Age Range : Not Available

Prefered Gender : Male

Cover Letter : Not Required

Functional Area : IT- Hardware / Telecom / Technical Staff / Support

 about company

    • Industry: Telecommunication
    • Ownership: Private Limited
    • Address: Kumaripati
    •   Visit Website

 followers

  • Mohan Raj Bhatta