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For over a decade, Norling has perfected the luxury resort experience for travelers, corporates and events, earning a reputation as the place where "service is all you need" where everything is taken care of. Norling Resort is closely surrounded by World Heritage Sites – Bajrayogini temple, Boudhanath Stupa and Pashupati Temple. You can have a scenic view of Gauri Shankar mountain range from rooftop and garden. The sight of lush green hills, golf course, reindeers, stags and amazing bird watching are the pride features of the resort. Accommodation in luxurious rooms and suites of Norling Resort ensures a unique stay experience, with breathtaking views of the lush greenery and natural setting. A walk around great landscape around the property is a wonderful way to spend your leisure time, accompanied by the fragrances of naturally blooming flowers. Take in the panoramic vista in our restaurants –Shimpo and Lingka as well as the Dhusti Bar & Lounge. Savor our culinary delicacies prepared according to local recipes and beverages with highest level of hospitality. We assure you for attentive staff and premium service with best ambiance. Ideally located 7 km from international airport, 4 km from world heritage site, Boudhnath and Pashupatinath, Enclosed Lush Gokarna Forest, easy accessibility to the city yet close by nature. You can go to historic Sankhu city, forest walk, hiking, cycling and various activities.
| Jobs Function: | Admin/General Mgmt/Operations | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Mid Level | Offered Salary: | Negotiable |
| Jobs Location: | Kathmandu | Min. Experience Year: | 3 Years |
| Education Degree: | Bachelor | No. of Openings: | 1 |
| Deadline: | Friday, Nov 24, 2017 (Expired) | Preferred Gender: | Any |
- Overall responsible for all aspects of all departments.
- Supporting and working with all Head of Departments in all aspects of running this hotel
- Ensure the premises are in operative condition as per category of the unit to receive & serve the guests
- Conducting regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM
- Ensuring SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required
- Monitoring the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc)
- Haphazardly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef
- Deal with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase
- Inspect all departments for SOP implementation
- Inspect all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture
- Monitoring the co-ordination between all departments for smooth & efficient operations
- Assess and review customer satisfaction and service recovery process
- Meeting all department heads to review & train the staff to upkeep the human capital
- Identify staff learning needs and assisting with development
- Provide timely and constructive feedback to all direct reports as and when required either formally or informally
- Conducting weekly / Daily meeting with marketing people for inquiry & follow up & conversion to grow up the business
- Monitoring and maintaining operation & overhead cost in order to maintain maximum revenue to the organization
- Be on available on call 24 hours a day to resolve any urgent problems on emergencies
- Responsible for the overall management of the operation of the Hotel.
- Applicants with experience will be given priority.
- Applicants with preference in F&B banquet and knowledge on Front Desk Reservations is desired.
- Must have fluency in English & Other Foreign Languages
- Must demonstrate a passionate commitment to the business.
- Must welcome and embrace change, with a positive attitude.
- Must be able to prioritize duties
- Must maintain excellent time-keeping and attendance and show professionalism all the time.
- Bachelor's Degree.
about company
- Industry: Hotel / Resort / Restaurant
- Ownership: Private Limited
- Address: Dakshin Dhoka, Mulpani, Sankhu Road (Opposite Mulpani Cricket Stadium) Kathmandu, Nepal
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