Hotel Nana
about us
Hotel Nana Thamel is one of the leading budget chain hotels in Thamel, Kathmandu which is the major tourist hub of the capital city and is just 6 kilometers from the Airport- a 20 minutes drive.
Receptionist
| Jobs Function: | Hotels / Resorts / Restaurants | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Mid Level | Offered Salary: | Negotiable |
| Jobs Location: | Nawalparasi | Min. Experience Year: | 1 Years |
| Education Degree: | Intermediate | No. of Openings: | 1 |
| Deadline: | Friday, Jan 25, 2019 (Expired) | Preferred Gender: | Any |
job description
- welcome and greet guests ad answer and direct incoming calls
- inform guests of hotel rates and services, make and confirm reservations for guests
- ensure proper room allocation, register and check guests in
- confirm relevant guest information and verify guest's payment method
- verify and imprint credit cards for authorization
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
- receive and transmit messages for guests
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- close guest accounts and check guests out
- review accounts and charges with guests during the check-out process
- the applicant will be provided with formal training in the hotel in order to familiarize, with the hotel's operational standards and procedures.
Job Specification
- A polite manner.
- A high standard of personal presentation excellent verbal and written communication skills.
- A good telephone manner customer service skills, patience and tact the ability to be calm and well organised, even when working under pressure.
- IT skills; most hotel booking and billing systems are operated through specialist computer software.
- Ability to handle cash, credit/debit cards and foreign currency some secretarial and keyboard skills.
- Need to be accurate and should pay attention to detail the ability to operate standard office equipment such as photocopiers.
Education description
- A minimum of +2 Completion or Bachelor's Degree running can apply.
about company
- Industry: Construction / Real Estate
- Ownership: Private Limited
- Address: Chaksibari Marg, Thamel
- Visit Website
