Kantipur Management Pvt Ltd
Kantipur Management Private Limited (KMPL) is an expertise on human resources solutions and has been providing Human Resource Management and related solutions to organizations across the country since 2012. The company is involved in committed to provide the best services to clients and job seekers in different field and profession of varied diversity of candidates from entry level associates, mid-level managers to first level managers.
| Jobs Function: | Customer Service | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Entry Level | Offered Salary: | Negotiable |
| Jobs Location: | Kathmandu | Min. Experience Year: | Not Required |
| Education Degree: | Intermediate | No. of Openings: | 6 |
| Deadline: | Saturday, Jun 15, 2019 (Expired) | Preferred Gender: | Any |
Job Level: Entry-Level
No. of Vacancy/s: [ 06 ]
Department Technical Support Center.
Education Intermediate.
Job Location: Baluwatar, Kathmandu
Offered Salary: As per company policy
Shift: 4:00 PM to 12:00 PM=06
Benefits: PF, Gratuity, Insurance and other as per company rules.
Job Description
- Identifying Customer needs, clarify information, research every issue and provide solution or alternatives.
- Deal with clients via phone/mail/social media/SMS.
- Receive inbound calls & reply to the concern clients and transfer the call to the other department if needed.
- Assist customers with any technical issues experience with any services and escalate any unresolved issues to Team Leader (TL) appropriately.
- Receive and disseminate accurate information.
- Interdepartmental coordination.
- Problem escalates to relevant departments.
- Build sustainable relationship and engage customers by taking extra miles.
- Meet personal/team qualitative and quantitative target
Interested may drop a CV to manish@kantipurjob.com with the title of the Position Mentioned in the Subject line.
about company
- Industry: Mgmt. Consultancy / Outsourcing
- Ownership: Private Limited
- Address: Lagankhel, Lalitpur
- Visit Website
