• Provide high-level support and advice to company executives and another Client
• Implementation of software
• Following to ensure Module completion and satisfaction
• Manage and maintain user accounts, permissions, and access rights in accordance with company policy
• Perform regular system maintenance and updates, including security patches, to ensure optimal performance and security
• Monitor and report on system usage and activity, identifying potential issues and recommending solutions
• Coordinate with internal and other departments to resolve complex technical problems
• Train Junior executive and clients on new technology and systems as needed
• Handle sensitive information and data discreetly and in accordance with company policy
• Escalate issues to senior IT staff or management as necessary
• Maintain up-to-date knowledge of current and emerging technologies
• Install, configure, and troubleshoot desktop hardware, software, and network connectivity issues
• Develop Strategies for better results in Customer Satisfaction
• Perform Research and Analyses to Understand Requirements

Should be BBS, BBA, BIM

Experience

Min. 2-3 years in relevant field

• Most know accounting knowledge or must be familiar with accounting software such as tally,
• Swastik or any other.
• IT or Engineering the background will be an added advantage
• Language Fluency is must
• The capacity to work well within a team
• Logical thinking
• Good communication skills with problem elocution on simple language
• Service oriented keeping customer first
• Sharp Technical Knowledge and soft communication skills