eSewa Fonepay Pvt. Ltd.
It is in operation since 2009 and has recently been licensed by Nepal Rastra Bank as Payment Service Provider. Customers can register and get mobile money account instantly, cash-in to their wallet from Agents and partner banks and start making payments. Customers can pay for utilities, recharge their mobile, pay internet bills, EMI, buy airlines ticket, school fees, credit card bills, etc. from their mobile. Similarly, merchants, service providers and retail outlets can receive payments for goods and services in their wallet instantly. This enables hassle-free, secure and immediate payments from customers. eSewa App is available for both iOS and Android devices and its primary web portal is www.esewa.com.np.
| Jobs Function: | Customer Service | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Mid Level | Offered Salary: | Negotiable |
| Jobs Location: | Kathmandu | Min. Experience Year: | Not Required |
| Education Degree: | Bachelor | No. of Openings: | 14 |
| Deadline: | Tuesday, Nov 20, 2018 (Expired) | Preferred Gender: | Any |
- 50% of the agents should have at least 6 months call center experience.
- Basic Computer Skills.
- Able to speak in English/Hindi/Nepali.
- Manage large amounts of incoming calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Resolve customer complaints via phone, email, mail or social media.
- Take payment information and other pertinent information.
- Utilize computer technology to handle high call volumes.
- Should meet quality and sales target.
- Should be time flexible and able to work on any shift assigned.
- Strong phone contact handling skills and active listening
- Should have good communication skills
- Ability to work under pressure
- Computer Skills
- Bachelor’s running can apply.
- Bachelor's Degree
Interested candidtes can send their CV at careers@esewa.com.np
about company
- Industry: Information/Computer/Tech.
- Ownership: Private Limited
- Address: Hattisar, Kathmandu, Nepal
- Visit Website
