about us

Kantipur Management Private Limited (KMPL) is an expertise on human resources solutions and has been providing Human Resource Management and related solutions to organizations across the country since 2012. The company is involved in committed to provide the best services to clients and job seekers in different field and profession of varied diversity of candidates from entry level associates, mid-level managers to first level managers.

Front Office Supervisor
Jobs Function: Hotels / Resorts / Restaurants Jobs Availability: Full Time
Jobs Level: Supervisor Level Offered Salary: Negotiable
Jobs Location: Kathmandu Min. Experience Year: 3 Years
Education Degree: Bachelor No. of Openings: 4
Deadline: Wednesday, Dec 25, 2024 (Expired) Preferred Gender: Any
job description

Job Location: Matatirtha, Kathmandu

Job Overview: We are looking for a guest-focused and organized Front Office Supervisor to lead the front office operations at our resort. The ideal candidate will ensure excellent guest experiences by efficiently managing check-ins and check-outs and addressing guest queries.


Key Skills:

  • Excellent communication and interpersonal skills.
  • Proficiency in hotel management software and office applications.
  • Strong problem-solving and decision-making abilities.
Job Specification

Key Responsibilities

  • Oversee daily operations of the front desk, including staff scheduling and task delegation.
  • Ensure smooth check-in and check-out processes for all guests.
  • Handle guest inquiries, complaints, and special requests professionally and promptly.
  • Train and mentor front desk staff to provide exceptional customer service.
  • Coordinate with other departments to fulfill guest requirements.
  • Maintain accurate records of bookings, payments, and guest feedback.
  • Prepare regular reports on front-office activities and performance metrics.
Education description

Education Qualification and Experience

  • A bachelor’s degree in hospitality management or a related field is preferred.
  • Minimum of 3 years’ experience in front office operations in a hospitality setting.
     
Other Specific Requirement

Why Join Us?

  • Competitive salary (negotiable for deserving candidates).
  • Great opportunities to grow in the hospitality industry.

 about company

    • Industry: Mgmt. Consultancy / Outsourcing
    • Ownership: Private Limited
    • Address: Lagankhel, Lalitpur
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