We are looking for skilled candidate that has good technical understanding of Networking / hardware and software maintenance of IT products, assist internal technical team on related issues as well as provide field/remote support to our clients and customers.

Key Responsibilities

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Install, setup and configure new systems/solutions at customer premises as well as provide support assistance to those already deployed.
• Research, evaluate and discuss existing and new products and solutions related to projects individually or as a part of a team
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems for external clients as well as internal users.
• Provide assistance and support to existing clients remotely or on-site for identified difficulties.
• Prepare documentation, diagnostic reports and maintain technical logs and activities concerning any project activity involved in.

• +2 or Bachelor’s degree in relevant discipline
• Minimum of 3+ years of experience in a similar role
• Excellent troubleshooting skills – identify, analyze and resolve hardware, software and network related issues
• Top of the line understanding of networking concepts, implementation and management (servers, network switches, network shared drives, routers)
• Great communication skills – able to assist with clear instructions in layman’s terms to clients
• Passion for learning and engaging with new network & communication ideas and concepts
• Must have a valid two-wheeler driving license