eSewa Fonepay Pvt. Ltd.
It is in operation since 2009 and has recently been licensed by Nepal Rastra Bank as Payment Service Provider. Customers can register and get mobile money account instantly, cash-in to their wallet from Agents and partner banks and start making payments. Customers can pay for utilities, recharge their mobile, pay internet bills, EMI, buy airlines ticket, school fees, credit card bills, etc. from their mobile. Similarly, merchants, service providers and retail outlets can receive payments for goods and services in their wallet instantly. This enables hassle-free, secure and immediate payments from customers. eSewa App is available for both iOS and Android devices and its primary web portal is www.esewa.com.np.
| Jobs Function: | Computer - Technology/Mamt. | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Mid Level | Offered Salary: | Negotiable |
| Jobs Location: | Kathmandu | Min. Experience Year: | Not Required |
| Education Degree: | Bachelor | No. of Openings: | 2 |
| Deadline: | Sunday, Jun 30, 2019 (Expired) | Preferred Gender: | Any |
- Able to prepare the report from raw data and summarize them.
- Monitor both inbound and/or outbound calls quality on regular basis.
- Should be a team player and take care of call quality performance.
- Evaluate the agents and share feedback within timelines
- Understand the concept and do timely Call calculation for each assigned workflow
- Conduct deep dive/Root Cause on Voice of end customer
- Focus on bottom performers and work on their performance, create improvement plans for error
- Must have Bachelor’s Degree in any related field.
- 2 or 3+ years’ experience in Customer support/ Call Centre Field.
- Must have Bachelor’s Degree in any related field.
For Further details go to : career-opportunities-with-esewa
Interested candidates can send their CV and Cover Letter at careers@esewa.com.np
about company
- Industry: Information/Computer/Tech.
- Ownership: Private Limited
- Address: Hattisar, Kathmandu, Nepal
- Visit Website
