Visitor Reception: Greet visitors, clients, and employees in a friendly and professional manner, directing them to the appropriate person or department.
Phone Handling: Answer incoming calls, transfer calls, take messages, and provide information to callers as needed.
Appointment Scheduling: Manage and coordinate appointments, meetings, and conference room bookings.
Administrative Support: Assist with administrative tasks such as data entry, filing, photocopying, and maintaining office supplies.
Mail and Correspondence: Receive, sort, and distribute mail, packages, and deliveries. Prepare and send outgoing mail.
Records Maintenance: Maintain visitor logs, contact lists, and other administrative records accurately.
Security and Access Control: Monitor access to the premises, issue visitor badges, and ensure security procedures are followed.
Customer Service: Provide information and assistance to clients, visitors, and employees courteously and efficiently.
Problem Resolution: Address inquiries, concerns, or issues raised by visitors or employees and escalate when necessary.
Multi-tasking: Handle multiple tasks effectively in a fast-paced environment while maintaining professionalism.