Dish Media Network Ltd
about us
Dish Media Limited is one of the fastest-growing operators of Nepal’s broadcast and transmission services industry for digital television channels.
Technical Support
| Jobs Function: | Customer Service | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Entry Level | Offered Salary: | 0 / month |
| Jobs Location: | Pokhara, Butwal, Dhangadhi, Hetauda, Itahari, Nepalgunj | Min. Experience Year: | 1 Years |
| Education Degree: | Bachelor | No. of Openings: | 5 |
| Deadline: | Tuesday, Nov 30, 2021 (Expired) | Preferred Gender: | Any |
job description
- Responsible for round the clock monitoring of the network infrastructure
- Detect and respond to alarms, open tickets, assist with troubleshooting as required
- Resolve the issue by utilizing documented processes and run books
- Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
- Contribute to a daily activity report and support troubleshooting activities as required
- Ensure ticket handover during shift changes in accordance to operations guidelines
- Working on WAN link issue isolation
Job Specification
- Bachelor in computer engineering or computer related field
- Max. 1 year of work experience in ISP is preferred
- Technical understanding of internetworking technologies
- Knowledge on MPLS technology is preferred
- Strong written/verbal communication skills
- Ability to work in a tight schedule
- Flexible attitude towards work
Education description
- Bachelor in computer engineering or computer related field
Other Specific Requirement
Locations:
Itahari, Butwal, Hetauda, Nepalgunj, Dhangadi and Pokhara
about company
- Industry: Telecommunication
- Ownership: Public Limited
- Address: Tinkune, Kathmandu
- Visit Website
