Outbound Calls: Make outbound calls to potential customers using a prepared script to promote products or services.
Lead Generation: Identify and qualify leads through effective questioning and information gathering during calls.
Product/Service Knowledge: Acquire and maintain in-depth knowledge of the company's products/services to address customer inquiries and objections.
Sales Pitch: Deliver persuasive sales pitches, emphasizing product benefits and features to capture customer interest.
Customer Engagement: Engage prospects in conversations, build rapport, and cultivate relationships to increase the likelihood of sales.
Follow-Up: Follow up on leads generated through various sources, nurturing leads through the sales pipeline.
Data Entry and Management: Accurately record customer information, interactions, and transactions in the CRM system.
Sales Targets: Meet or exceed daily/weekly/monthly sales targets and quotas.
Feedback and Reporting: Provide feedback to the sales team or management regarding customer needs, trends, and campaign effectiveness.
Compliance: Adhere to telemarketing regulations and guidelines while making calls.