Jobs Function: | IT & Telecommunication | Jobs Availability: | Full Time |
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Jobs Level: | Entry Level | Offered Salary: | Negotiable |
Jobs Location: | Lalitpur, Kathmandu | Min. Experience Year: | 1 Years |
Education Degree: | Bachelor | No. of Openings: | 1 |
Deadline: | Monday, Jul 20, 2020 (Expired) | Preferred Gender: | Any |
As a Junior Helpdesk Support Executive at FACT Nepal, you will wear many hats and have the opportunity to progress within the company. You will work closely with our Implementation and Support team to deliver high-quality customer service to our clients, while learning about the entire post-sales process along the way.
Your key responsibilities
Pre-implementation Requirement Gathering, Business Process Mapping and Functional Requirements Documentation (FRD)
System Setup, Configuration & Implementation
End-User Training & Post Implementation Support
Basic Requirements
Fluency in English and Nepali (spoken & written)
Excellent communications skills and good at managing clients
Independent, proactive and results-driven approach
High degree of competency with computer systems and software
Bachelor’s Degree
Having own transportation for client visits
Nice to Have Requirements
Prior experience with an ERP Software Development company, Reseller, Consultancy or End-User
Knowledge of Microsoft SQL
Benefits
Fuel expenses
Gratuity, Provident Fund (PF) & Social Security Fund (SSF)
Management team that supports your growth and learning