The Vannasut Hotel
Visit: 106
Telemarketing Officer
| Jobs Function: | Marketing / Advertising | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Junior Level | Offered Salary: | Negotiable |
| Jobs Location: | Kathmandu | Min. Experience Year: | Not Required |
| Education Degree: | Bachelor | No. of Openings: | 1 |
| Deadline: | Saturday, Jun 17, 2023 (Expired) | Preferred Gender: | Any |
job description
-
Conduct outbound calls:
- Initiate outbound calls to prospective customers from provided contact lists or databases.
- Introduce the product or service, explain its benefits, and address any customer queries or concerns.
- Utilize sales scripts and product knowledge to effectively communicate key selling points.
- Qualify leads by assessing the customer's interest, needs, and purchasing potential.
-
Deliver persuasive sales pitches:
- Present the features, advantages, and benefits of the product or service in a compelling manner.
- Customize sales pitches to match the customer's needs and interests.
- Overcome objections and handle rejections professionally.
- Build rapport and establish trust with potential customers to maximize sales opportunities.
-
Generate leads and achieve sales targets:
- Meet or exceed assigned sales quotas and targets.
- Identify and pursue cross-selling or upselling opportunities.
- Maintain accurate and up-to-date records of customer interactions, leads, and sales activities in the CRM system.
- Collaborate with the sales team to follow up on qualified leads and convert them into sales.
-
Provide product information and support:
- Demonstrate a comprehensive understanding of the product or service being offered.
- Address customer questions, concerns, and objections accurately and knowledgeably.
- Provide information on pricing, promotions, and product availability.
- Upsell additional products or services when appropriate.
-
Maintain customer relationships:
- Nurture relationships with existing customers to encourage repeat business.
- Follow up with customers who have shown interest but have not made a purchase.
- Ensure customer satisfaction by resolving issues or complaints promptly and professionally.
- Stay informed about industry trends, market conditions, and competitors to provide relevant information to customers.
-
Adhere to telemarketing guidelines and regulations:
- Follow telemarketing best practices, ethics, and compliance standards.
- Ensure compliance with relevant regulations, such as Do Not Call (DNC) lists and data protection laws.
- Maintain confidentiality of customer information and sensitive data.
about company
- Industry: Hospitality
- Ownership: Private Limited
- Address: kathmandu
