| Jobs Function: | Customer Service | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | Entry Level | Offered Salary: | 15,000 / month |
| Jobs Location: | Lalitpur | Min. Experience Year: | 1 Years |
| Education Degree: | Bachelor | No. of Openings: | 1 |
| Deadline: | Friday, Jun 20, 2025 (2 days left) | Preferred Gender: | Any |
Serve as the first point of contact for all online and offline inquiries from students, partners, and other stakeholders, ensuring timely and effective resolution.
Roles & Responsibilities:
-
Respond to queries via phone, email, chat, and in-person visits.
-
Assist users with platform navigation, application tracking, and issue resolution.
-
Coordinate with other departments to escalate and resolve complex problems.
-
Maintain logs of inquiries and resolutions.
-
Gather customer feedback to help improve services.
Bachelor’s degree or diploma in Communication, Business, or related field
Eligibility & Qualifying Criteria:
-
Bachelor’s degree or diploma in Communication, Business, or related field.
-
1-2 years experience in customer support or client servicing.
-
Excellent verbal and written communication skills in Nepali and English.
-
Patience, empathy, and problem-solving mindset.
-
Familiarity with CRM and ticketing systems preferred
about company
- Industry: Information/Computer/Tech.
- Ownership: Private Limited
- Address: Bishal Chowk, Laliptur-14
- Visit Website
