1.Operational Management:

• Coordinate and supervise all operational activities within the branch, including package sorting, loading, and delivery scheduling.
• Implement and maintain efficient workflows to optimize productivity and minimize delivery times.
• Monitor inventory levels and ensure adequate stock of materials and supplies.
• Address any operational issues or challenges promptly and effectively.
• Report to the head office regarding the daily delivery operations and package movement.

       2. Personnel Management:

• Recruit, train, and supervise branch staff, including delivery drivers.
• Provide leadership and guidance to team members, fostering a positive work environment and promoting teamwork.

       3. Customer Service:

• Maintain a high standard of customer service by promptly addressing customer inquiries, concerns, and complaints.
• Monitor delivery performance and customer feedback to identify areas for improvement and implement corrective actions as needed.
• Establish and maintain strong relationships with key customers and stakeholders, ensuring their satisfaction and loyalty.

       4. Financial Management:

• Monitor branch expenses and budget allocation, identifying opportunities for cost savings and efficiency improvements.
• Daily reporting of delivered amounts and cash/online deposits.
• Develop and implement strategies to achieve revenue targets and maximize branch profitability.
• Act as a business development officer in the local areas regarding national and international deliveries to increase the revenue.

Job Overview: We are seeking a highly motivated and results-oriented individual to join our team as a Branch In charge. The primary responsibility of this role is to oversee the daily operations of our local delivery branch, ensuring efficient package handling, delivery and customer service. The role requires a proactive leader who can manage a team, optimize delivery routes financial management, and maintain high standards of operational excellence.

Benefits:

- Competitive salary package.

- Health insurance coverage.

- Opportunities for professional development and advancement.

- Positive and supportive work environment.

• Bachelor’s degree or running in Business Administration, Logistics, or related field.
• Proven experience in logistics, delivery operations, or a similar role.
• Proven leadership skills and the ability to manage a diverse team.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in logistics software and Microsoft Office Suite.
• A valid driver’s license and clean driving record.