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Kantipur Management Private Limited (KMPL) is an expertise on human resources solutions and has been providing Human Resource Management and related solutions to organizations across the country since 2012. The company is involved in committed to provide the best services to clients and job seekers in different field and profession of varied diversity of candidates from entry level associates, mid-level managers to first level managers.
| Jobs Function: | Sales /Marketing | Jobs Availability: | Full Time |
|---|---|---|---|
| Jobs Level: | - | Offered Salary: | Negotiable |
| Jobs Location: | Pokhara | Min. Experience Year: | 1 Years |
| Education Degree: | No. of Openings: | 1 | |
| Deadline: | Saturday, Mar 16, 2024 (Expired) | Preferred Gender: | Any |
AGENT are mainly responsible for creating/following/handling customers support tickets via
call/email/skype on daily basis.
· AGENT shall be responsible for containing and corresponding with all the corporate client
tasks of the day and provide update to clients.
· AGENT are also responsible to coordinate with field visit team to fully resolve customer
tickets.
Skills and Knowledge:
The following skills are highly recommended:
· Ability to think logically
· A good memory of how software and operating systems work
· Excellent listening and questioning skills, combined with the ability to interact confidently with
clients to establish what the problem is and explain the solution
· Ability to work well in a team Problem solving skills
· A strong customer focus
· Ability to prioritize workload etc.
Qualification: IT qualified graduate with at least one-year experience in IT field (most
preferably hardware and network).
Experience: Experience of customer service and marketing roles will be advantageous.
Contract of Employment: Full-time
about company
- Industry: Mgmt. Consultancy / Outsourcing
- Ownership: Private Limited
- Address: Lagankhel, Lalitpur
- Visit Website
