about us

Kantipur Management Private Limited (KMPL) is an expertise on human resources solutions and has been providing Human Resource Management and related solutions to organizations across the country since 2012. The company is involved in committed to provide the best services to clients and job seekers in different field and profession of varied diversity of candidates from entry level associates, mid-level managers to first level managers.

Sr. Field Support
Jobs Function: Sales /Marketing Jobs Availability: Full Time
Jobs Level: - Offered Salary: Negotiable
Jobs Location: Pokhara Min. Experience Year: 1 Years
Education Degree: No. of Openings: 1
Deadline: Saturday, Mar 16, 2024 (Expired) Preferred Gender: Any
job description

AGENT are mainly responsible for creating/following/handling customers support tickets via 

call/email/skype on daily basis. 

· AGENT shall be responsible for containing and corresponding with all the corporate client 

tasks of the day and provide update to clients. 

· AGENT are also responsible to coordinate with field visit team to fully resolve customer 

tickets. 

Job Specification

Skills and Knowledge: 

The following skills are highly recommended: 

· Ability to think logically 

· A good memory of how software and operating systems work 

· Excellent listening and questioning skills, combined with the ability to interact confidently with 

clients to establish what the problem is and explain the solution 

· Ability to work well in a team Problem solving skills 

· A strong customer focus 

· Ability to prioritize workload etc. 

Education description

Qualification: IT qualified graduate with at least one-year experience in IT field (most 

preferably hardware and network). 

Experience: Experience of customer service and marketing roles will be advantageous. 

Contract of Employment: Full-time 

 about company

    • Industry: Mgmt. Consultancy / Outsourcing
    • Ownership: Private Limited
    • Address: Lagankhel, Lalitpur
    •   Visit Website

 followers

  • Suman Ghimire
  • Damber Bahadur Bohara
  • sushil kc
  • Medini Prasad Lawati
  • manahang subba
  • Sheela Pandey
  • puskar niroula
  • Salina Subedi
  • Furba Gyalgen Tamang
  • Sagar Aryal
  • Nag Narayan Chaudhary
  • Sushma Basnet