Handle inbound and outbound calls to assist customers with inquiries, complaints, and service requests. Provide accurate information about products, services, offers, and company policies. Resolve customer issues promptly and professionally wh...
∙ Ensuring smooth operation of daily planning and maintaining KPIs. ∙ Understanding customers concern and communicating within the team to deliver best value and meet client’s expectation. ∙ Monito...
Handle inbound and outbound calls to assist customers with inquiries, complaints, and service requests. Provide accurate information about products, services, offers, and company policies. Resolve customer issues promptly and pr...