• Attending to all customer queries, concerns, and comments posted to the company's social media platforms. 
• Maintaining a working knowledge of company products to effectively communicate with customers. 
• Excellent communication skills: Solid writing, and editing
• Excellent time-management and organizational skills.
• Ability to manage time and prioritize multiple competing tasks and organize them. 
• Staying informed on social media trends, innovations, and changes.

• A bachelor's degree in social media management, marketing, or a related field.
•  A year of customer service experience would be beneficial.
•  Excellent knowledge of social media best practices.
•  Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn
•  Working knowledge of social media tools, such as Hoot Suite, Buffer, and Google Analytics would be desirable.
•  Solid customer service skills.
•  Good communication and interpersonal skills.
•  Ability to work independently in a fast-paced environment.

• A bachelor's degree in social media management, marketing, or a related field.

 

Shifts Available:

2 P.M - 6 P.M

6 P.M - 10 P.M

Applying Instruction:

Interested candidates meeting mentioned criteria are requested to send their resume at recruitment@kantipurmanagement.com by mentioning position applied.