• Manage telephonic calls in a timely manner.
• Follow communication “scripts” when handling different topics.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Frequently attend educational seminars to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

• Possess a good communication skill in both English and Nepali.
• Should be able to work under pressure.
• Should have basic computer operating skills.
• Convincing power will be an added asset.
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Candidates should be from nearby location or having own vehicle is preffered.

• +2 and above may apply.

Shifts : Full-time (7:00 A.M- 3:00 P.M) - Nrs : Rs 15000

              Part-time (3:00 P.M- 7:00 P.M)- Nrs : 7500

Apply Instruction:

Interested Candidates matching the requirements are requested to forward their CV to telesales@kantipurjob.com .Mention of the position title in the email is compulsary.